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Website & App support

Can I check out as a guest?
Yes! Guests need to submit their name, email address, billing and delivery address and card details, but this won’t c...
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How do I login or log out?
You can log in via the Login button at the top of the page (under the basket icon on desktop or in the sidebar menu o...
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Where can I find my Membership Number?
Your Coffee membership number is created when you register with Coffee on the phone, at the Boutiques or on Coffee's ...
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How can I change my email address?
You can change your email address by logging into your account online and visiting 'My Personal Information'. When yo...
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How can I change my password?
To reset your password, please go to 'Login' and then 'Forgot Your Password?'. When you have reached the reset passwo...
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I can’t register online – it says there is a problem with my email address
This message can appear in three different cases: 1. You may already be registered with that email address. If you th...
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I can't log in to my Coffee account
If you are having difficulty logging into your online account, please try the following: 1. Check you are on the corr...
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