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Help Center
Buying Guide
Buying Guide
Podback
What is Podback?
How will I be able to recycle my pods?
What types of pods are accepted in Podback?
How do I get a hold of a recycling bag?
What happens to my used pods?
Orders & Delivery
Delivery Update - March/April 2022
What payment methods are available?
What options are available for home delivery?
How can I track my order?
Product information
What can I do if an item I want to order is out of stock?
Are Coffe flavors kosher or halal?
How many capsules are in a sleeve?
Are the flavoured coffees natural?
Does the coffee contain Shellac or Bisphenol A?
Machine Subscription
Machine Subscription - What is it?
What's the credit? How is it applied?
What if you change your mind?
What are the termination fees if I wish to cancel within the 24 months?
What happens to my credit if I cancel my Subscription?
Recurring order
What is a Recurring Order?
Are there any hidden fees for signing up for the Recurring Order service?
How does Recurring Order work?
How will I know when my order will ship?
What are the shipping fees for a Recurring Order?
Brand & Promotions
Do you offer promotions?
Do you price match?
What is Coffe & You?
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