Hey, how can we help ? Hey, how can we help ?
  1. Help Center
  2. Returns & Recycling

Returns & Recycling

Returns & Exchanges
I want to return an order
I want to return a machine
How long will it take to be refunded for a returned item/order?

Sustainability
How do I recycle my used capsules?
Why didn't I receive Collect+ labels with my Recycling Bags?
When will my recycling be collected?
Where are the recycling options located on the website and App?
How can I recycle my old coffee machine?
What is Collect+?

Others
Contact Information
Complaints Policy