Your recycling will be collected 1-3 working days after your order is placed. This will usually be separate to the delivery of your order, but completed by a van already in your area, to minimise any negative impact on our carbon footprint.
If your order is delivered over a weekend, then your Recycling will be collected the next working day. Please note that if you have chosen a premium delivery option (such as Express or Saturday delivery) then your collection will be made in the Standard delivery timescale, on the next working day.
If you are not going to be home for your collection, we would advise you to leave your full recycling bags on the doorstep of your property the day the order is placed, to ensure the doorstep collection is successfully completed.
If your recycling collection has not been completed within the one to three working days’ timeframe specified for Standard Delivery, please contact Nespresso via Live Chat or on Freephone 0800 442 442 (UK) / 1800 812 660 (ROI) so that we may resolve this for you.