Once your order has been placed and processed by our warehouse, you will receive an email from support@premiumplus.coffee. This will contain your order number and a link to our tracking site. You can also visit the tracking site directly by clicking here. Please wait 24 hours after placing your order for your tracking status to be updated.
If for any reason you don't receive an email, you can locate your order number from 'My Orders' when logged in online. Please note that your order history does not provide up to date tracking information for your parcel.
If your parcel is not yet trackable, please be assured that it will be on its way to you as soon as possible.
Could we please politely request that you refrain from contacting us regarding tracking orders placed within the above time frames, to keep our communication channels open to others.
This system will allow you to track and trace your Coffee delivery. We are unable to provide an exact timeslot of when your parcel will be delivered.
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